DropSentry

Terms of Service

Last updated: November 26, 2025

1. Acceptance of Terms

By accessing or using DropSentry (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users of the Service, including guardians, childcare facility operators, and administrators.

2. Description of Service

DropSentry provides a digital check-in and check-out system for childcare facilities. Our Service includes:

  • QR code-based check-in and check-out functionality
  • Real-time capacity management and attendance tracking
  • Guardian verification and authorization management
  • Electronic signature capture for check-in/check-out records
  • Facility management tools for childcare providers
  • Mobile applications for iOS and web platforms

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for any activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Types

  • Guardian Accounts: For parents/guardians to check in/out children
  • Facility Accounts: For childcare providers to manage their facilities
  • Staff Accounts: For facility staff members with limited permissions

4. User Responsibilities

You agree to:

  • Provide accurate information about yourself and any children you register
  • Only register children for whom you have legal authority
  • Keep your login credentials secure and confidential
  • Notify us immediately if you suspect unauthorized access to your account
  • Use the Service in compliance with all applicable laws and regulations
  • Not share your QR codes with unauthorized individuals
  • Update your information promptly when changes occur

5. Facility Responsibilities

Childcare facilities using our Service agree to:

  • Maintain accurate facility information and capacity limits
  • Ensure staff are properly trained on using the Service
  • Comply with all applicable childcare licensing regulations
  • Use the Service to supplement, not replace, proper childcare supervision
  • Maintain appropriate data backup and record-keeping practices
  • Promptly report any issues or discrepancies with check-in records

6. Prohibited Uses

You may not use the Service to:

  • Violate any applicable law or regulation
  • Impersonate another person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any fraudulent or unlawful purpose
  • Transmit viruses, malware, or other harmful code
  • Collect or harvest user data without authorization
  • Use automated systems to access the Service without permission

7. Subscription and Payment

7.1 Pricing

Facility subscriptions are billed according to the pricing plan selected at the time of registration. Prices are subject to change with 30 days’ notice.

7.2 Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All payments are non-refundable except as required by law
  • We reserve the right to suspend access for non-payment

7.3 Free Tier

Guardian accounts for check-in/check-out are free. Facility management features require a paid subscription.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by DropSentry and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit to the Service (such as child photos or facility information), but grant us a license to use this content to provide the Service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROPSENTRY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless DropSentry, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Service or violation of these Terms.

12. Service Availability

We strive to maintain Service availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with advance notice when possible
  • Implement emergency maintenance without notice when necessary
  • Modify or discontinue features with reasonable notice

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

15. Dispute Resolution

Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Us

If you have questions about these Terms of Service, please contact us: